Can’t wait
Trouble breathing, collapse, bleeding, bloat, and blocked cats go straight to the treatment room.
Within minutes of arrival, a triage nurse checks breathing, gums, heart rate, temperature, and pain. Then we tell you where your pet falls and what to expect.
Needs care soon
Repeated vomiting, wounds, eye injuries, and pain are seen in order after red cases.
Stable, but needs a doctor tonight
Ear infections, small cuts, and mild limping may wait several hours on a busy night.
While you wait
Choose the lobby, with separate dog and cat sides, or your car. We’ll text when it’s your turn. Nurses re-check waiting pets every 30 minutes, so tell the front desk right away if your pet seems worse.